Shipping policy

Dawin Crypto Mining (Pty) Ltd sells online and delivers to South African addresses. We do not have a walk-in retail shop.

South African delivery charges

Delivery costs R270 for orders below R2,500 and is free for orders of R2,500 or more. Displayed South African product prices include VAT and import duties. The delivery charge and total are shown before payment.

Order cutoff and when handling starts

Our daily order cutoff is 00:00 (midnight) South African Standard Time (SAST, UTC+2). Orders placed and paid during a calendar day enter the handling schedule on the next business day. Orders placed or payments confirmed on weekends or South African public holidays enter the schedule on the next business day. Handling and delivery estimates above are business-day estimates and are counted from that processing schedule; placing an order does not mean same-day dispatch. If payment confirmation is delayed, processing starts only after payment is confirmed.

Products shipped from South Africa

Products other than crypto miners are available to order from South African supplier stock, including Syntech and Esquire. Stock is held by our suppliers, not at Dawin. Supplier availability is confirmed during order processing. Allow 1 business day for handling and processing after payment confirmation, followed by 5 business days for delivery: an estimated 6 business days in total.

Imported crypto miners

Our crypto miners ship from Hong Kong and are supplied to order. We confirm supplier stock during order processing. If we cannot supply your miner from Hong Kong or meet the stated delivery estimate, we will contact you before dispatch with the available options, including cancellation and a refund for an unfulfilled order. Allow 1–2 business days for processing and dispatch after payment confirmation, followed by 5–8 business days for shipping and delivery: an estimated 6–10 business days in total.

Availability and delays

Supplier stock can change. We confirm allocation when processing your order. If we cannot supply the item or meet the stated delivery estimate, we will contact you with the available options, including cancellation and a refund for an unfulfilled order. We will not substitute another model without your agreement.

Business days exclude weekends and public holidays. Delivery estimates may be affected by customs clearance, courier delays or regional conditions; we will communicate material delays.

Tracking and split deliveries

We email tracking details after dispatch. Allow up to 1 business day for tracking to activate. Orders containing goods from different suppliers may arrive in separate parcels.

International enquiries

We welcome international enquiries. All orders require a South African delivery address.

Return and repair freight

The delivery rates on this page cover shipment of your order to you. Return and repair freight is addressed separately in our Refund and Return Policy and product-specific warranty disclosures. Change-of-mind miner returns are made to Dawin's South African return address. Eligible statutory returns remain at Dawin's expense where required by law.